Ensure all requests are followed up on
Providing KPI information to Clients
Deal with software providers and other partners
Updating Website Content
Updating Social Media Content / Blogging
Management of directory listings
Preparation / management of monthly e-news
Management of clients Web Sites / CMS
Experience Required
Good telephone manner
Well organised with general admin skills
Customer service experience
Good work ethic
Team player
Interest in IT and technology
Preferable (but not essential)
Degree or strong A-Levels
Experience in using call logging
IT helpdesk experience
Experience in using Microsoft products